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FAQS

No question is too small

A lot goes into planning the trip of your dreams, and we want to help you feel confident and excited about your choices. Here's some information that might be helpful as you prepare to book your stay. Of course, we're happy to answer all your questions.

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ARE THERE ANY CLEANING FEES OR ADDITIONAL CHARGES?

All charges ( apart from the $35 resort fee) are included in our quotations to you so there won't be any surprises when you arrive! Even the Resort pool complex and gym are included and free to use.

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WHAT IS YOUR CANCELLATION POLICY?

Cancelling can be done up to 14 days from booking with a full refund , after this date and a
month prior to first booked day 50% of full amount will be refunded if paid in full (if only 50% paid
nothing will be refunded), within 30 days of first day booked no money will be refunded and full
amount will be liable.

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IS THIS HOME SAFE FOR BABIES AND CHILDREN?

Yes completely! On purchasing the property we installed stair gates, additional locks on front and patio sliding doors and a pool safety fence for this reason. We have a spare blow up bed and travel cot on site should this be required.

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